Your website can become a 24/7 customer service agent.
PENDULUM AI Agent™ is the quickest and most accurate solution for automating the process of customer responses, inquiries and specific customer accounts.
PENDULUM AI Agent™, learns your business in order to guide product and service conversations, reduce the cost of customer interactions and help sales agents focus on higher value conversations. A PENDULUM AI Agent™ enables you to achieve 20% more impact from your customer service teams. For a team of 20 customer service representatives, PENDULUM AI Agent™, does the work of adding four (4) additional CSRs.
PENDULUM AI Agent™ is the quickest and most accurate solution for automating the process of customer responses, inquiries and specific customer accounts.
PENDULUM AI Agent™, learns your business in order to guide product and service conversations, reduce the cost of customer interactions and help sales agents focus on higher value conversations. A PENDULUM AI Agent™ enables you to achieve 20% more impact from your customer service teams. For a team of 20 customer service representatives, PENDULUM AI Agent™, does the work of adding four (4) additional CSRs.
Empower your customer service teams with smart Artificial Intelligence
How is an AI Agent different than a chatbot? A Chatbots greatest challenge is that most try to pretend to be human which can frustrate users. A PENDULUM AI Agent™, knows when to search for an answer from a knowledge database, when to ask for clarity and when to direct users to a human. The focus of PENDULUM AI Agent™ is to get your customers having the right conversation with your human experts as quickly, and seamlessly as possible.
How is an AI Agent different than a chatbot? A Chatbots greatest challenge is that most try to pretend to be human which can frustrate users. A PENDULUM AI Agent™, knows when to search for an answer from a knowledge database, when to ask for clarity and when to direct users to a human. The focus of PENDULUM AI Agent™ is to get your customers having the right conversation with your human experts as quickly, and seamlessly as possible.
Empower your customer service teams with smart Artificial Intelligence
How is an AI Agent different than a chatbot? A Chatbots greatest challenge is that most try to pretend to be human which can frustrate users. A PENDULUM AI Agent™, knows when to search for an answer from a knowledge database, when to ask for clarity and when to direct users to a human. The focus of PENDULUM AI Agent™ is to get your customers having the right conversation with your human experts as quickly, and seamlessly as possible.
How is an AI Agent different than a chatbot? A Chatbots greatest challenge is that most try to pretend to be human which can frustrate users. A PENDULUM AI Agent™, knows when to search for an answer from a knowledge database, when to ask for clarity and when to direct users to a human. The focus of PENDULUM AI Agent™ is to get your customers having the right conversation with your human experts as quickly, and seamlessly as possible.
Chatbots use multiple choice, AI Agents love conversations.
Live chat’s take on average 48 seconds to respond, often asking repetitive questions that can frustrate users. AI Agents are exceptionally fast to respond, providing a much better user experience.
Mitchell is a Certified SAAS channel expert for both our Karrier Web 3D™ and PENDULUM AI Agent™ solutions. A PENDULUM AI Agent™ can be managed on any cloud or in-location environment. Built on technology similar to self-driving cars, AI Agents are an effective way to expedite qualified leads to your team of experts.
Chatbots can deliver reactive customer service, AI Agents offer proactive customer service and engage in conversations with real-time responses. They perform well with repetitive tasks, such as welcoming and assisting customers, looking up products and services, processing payments and more. AI Agents can handle most entry-level customer service actions and escalate the conversation to qualified experts on staff. PENDULUM AI is advancing the science of automating customer service.
Asks us how your company can benefit.
Live chat’s take on average 48 seconds to respond, often asking repetitive questions that can frustrate users. AI Agents are exceptionally fast to respond, providing a much better user experience.
Mitchell is a Certified SAAS channel expert for both our Karrier Web 3D™ and PENDULUM AI Agent™ solutions. A PENDULUM AI Agent™ can be managed on any cloud or in-location environment. Built on technology similar to self-driving cars, AI Agents are an effective way to expedite qualified leads to your team of experts.
Chatbots can deliver reactive customer service, AI Agents offer proactive customer service and engage in conversations with real-time responses. They perform well with repetitive tasks, such as welcoming and assisting customers, looking up products and services, processing payments and more. AI Agents can handle most entry-level customer service actions and escalate the conversation to qualified experts on staff. PENDULUM AI is advancing the science of automating customer service.
Asks us how your company can benefit.